Service Operation Manager

Job Description

Photo Widget is an iOS use-only application to customize your home screen with your favorite photos and more. Throughout 150 countries such as the US, Korea, Japan, and Thailand, we had more than 18 million downloads within 11 months.

We upload content to various channels to make Photo widget’s features and uses more familiar to users around the world.

We are looking for people who plan and create various contents to make it easier and more fun to convey widget services!

Job Responsibilities

• Service operation to increase the usability of Photowidget app service
• Improving services to close the gap between product and user
• Operation and operation planning for live service
• Communication between product and CS and business units

Basic qualifications

• Proficiency in English
• A person who considers the perspective of users in various countries
• Service operation considering Generation Z users
• Mutual respect and responsible communication

Preferred qualifications

• Experienced in global service operation
• Proficient in English and European languages

Benefits

1. Business device (Mac or high-end PC & 1-2 monitors)

2. Autonomous annual leave system

3. Snacks and drinks provided

4. Lunch meal allowance

5. Support for taxi expenses for business use

6. Annual, half-half, half-half vacation system

7. Go to work at 12:00 the next day after team dinner

8. Leave work 2 hours early on your birthday

9. Gift on the national holiday

10. Overtime meals and transportation allowance